Changing the Apartment Building Manager – A Step-by-Step Guide

Changing the apartment building manager – a step-by-step guide 🔄

Dissatisfaction with communication, technical services or unclear billing are common reasons why owners consider changing their property manager. It is important that the change takes place legally, in an organised manner and without interruptions in management.

What questions will this article answer?

Question	You'll find the answer in section
When does it make sense to consider changing the manager?	Introduction
What is the legal procedure for changing the manager?	Step-by-step procedure
How to ensure a smooth transition and handover of documentation?	Handover and transition
What to watch out for when choosing a new manager?	Choosing a new manager

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1. Owners' meeting 🏢

• The change of manager must be approved by an absolute majority of all owners.
• A majority of those present at the meeting is not enough.

2. Terminating the contract 📄

• Check the notice period and the form of termination in the contract.
• Some contracts require written notice or approval by resolution.

3. Choosing a new manager 🔍

• Request at least 2–3 offers.
• Compare not only the price, but also the working system, team, response times and references.

4. Signing the new contract ✍️

• The contract should include:
  • the scope of services,
  • the amount of the fee,
  • the method of communication,
  • response deadlines,
  • the system of billing and publishing documents.

5. Handover of documentation and transition 📂

• The previous manager hands over:
  • technical and accounting documentation,
  • the balance of the repair fund,
  • the register of owners.
• It is recommended to draw up a handover protocol.

Conclusion: Changing the manager without stress ✅

Changing the manager is a big step, but with good preparation it can bring higher quality, better communication and peace of mind for the owners. What matters most is being informed and the association acting in unison.